Frequently Asked Questions
Everything you need to know about your glow journey
Are Nourish & Shine products cruelty-free and vegan?
Yes, all our products are 100% cruelty-free and we never test on animals. Most of our range is vegan, and you can find specific ingredient details on each product page.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally range from 7-14 business days.
What is your return policy if a product doesn't suit my skin?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the product for a full refund or exchange, provided at least 50% of the contents remain.
Do you use synthetic fragrances in your skincare?
We prioritize clean beauty. Our products are formulated without synthetic fragrances; instead, we use natural botanical extracts and essential oils to provide a gentle, refreshing scent.
Can I track my package after it has shipped?
Absolutely. Once your order is dispatched, you will receive an email with a tracking number and a link to monitor your delivery progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.